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FAQ

Frequently Asked Questions

Before reaching out, you might find your answer here.

SimpleMD is a Chrome extension. Visit the Chrome Web Store, search for "SimpleMD", and click "Add to Chrome". Once installed, click the extension icon in your browser toolbar to start taking notes immediately.
Yes! SimpleMD offers a free plan that includes local note-taking with full Markdown support. For cloud sync with Google Drive and additional features, you can upgrade to SimpleMD Pro.
Absolutely. Your notes are stored either locally in your browser or in YOUR Google Drive account. SimpleMD never stores your content on our servers. We only store your account information for subscription management.
Your notes are stored as standard Markdown (.md) files directly in your Google Drive. This means you can access your files anytime from Drive, even without the extension. Local notes are stored in your browser's IndexedDB.
With SimpleMD Pro, go to Settings and connect your Google Drive account. Once connected, your notes will automatically sync across all devices where you're signed in. Changes are saved in real-time.
Yes! SimpleMD works completely offline for local notes. When you reconnect to the internet, any changes to synced files will automatically update to Google Drive.
SimpleMD supports GitHub Flavored Markdown (GFM) including headers, bold, italic, links, images, tables, task lists, strikethrough, blockquotes, and code blocks with syntax highlighting for 100+ languages.
Yes! SimpleMD supports Mermaid diagrams for flowcharts, sequence diagrams, Gantt charts, pie charts, and more. Simply use the mermaid code block syntax and your diagrams render automatically.
SimpleMD Pro lets you export notes as PDF, HTML, or PNG images. Mermaid diagrams can also be exported individually as PNG or SVG files. Just click the export button on any diagram preview.
Yes! SimpleMD includes a beautiful dark mode that's easy on the eyes. You can switch between light and dark themes in settings, or set it to follow your system preference.
SimpleMD Pro includes Google Drive sync, PDF/HTML/PNG exports, unlimited notes, priority support, and all future Pro features. You also support continued development of SimpleMD.
You can cancel anytime from your account dashboard. Go to Settings > Subscription and click "Cancel Subscription". You'll retain Pro access until the end of your billing period.
Yes, we offer a 14-day money-back guarantee. If SimpleMD Pro isn't right for you, contact us within 14 days of purchase for a full refund, no questions asked.
First, check your internet connection. Then verify your Google Drive is connected in Settings. Try signing out and back in. If issues persist, contact us and we'll help resolve it quickly.
SimpleMD is available as a Chrome extension and works on Google Chrome, Microsoft Edge, Brave, and other Chromium-based browsers. Firefox and Safari support is planned for the future.